Licensed local plumbers, on the Lower North Shore.
Blocked drains, hot water, leaks, gas and emergency repairs for Neutral Bay homes, businesses and strata — with a fixed price agreed before the work starts.
No callout fee on eligible jobs · Free quotes
Named in 1789 when Governor Phillip set the bay aside as neutral anchorage for foreign ships. Residential building took off in the early 20th century, leaving Federation and Arts and Crafts houses such as Ailsa (1908), Brent Knowle (1914) and The Cobbles (1918).
One of the most apartment-dominated suburbs on the Lower North Shore: at the 2021 census 80.2% of occupied dwellings were flats or apartments, 10.8% semis or townhouses and just 8.2% separate houses.
With four in five homes in blocks, most plumbing here is shared — common stacks, common drainage, and faults that surface in a different apartment from the one causing them.
These jobs come up here more than they come up elsewhere. They follow from what Neutral Bay is built from, when it was built, and what it sits on.
With 80.2% of dwellings in blocks, the fault and the symptom are frequently in different apartments. Clearing it from the affected unit alone usually just moves the problem along the stack.
Booked work needs building or strata management to arrange access, and older blocks often have service cupboards that have not been opened in years.
The surviving Federation and Arts and Crafts homes from 1908–1918 are a small minority of the suburb, and their drainage is a century older than what surrounds them.
Most repeat blockages are a pipe problem, not a blockage problem. We look before we quote.
Every job below is handled by a licensed plumber, quoted before it starts, and covered by the lifetime labour warranty on eligible work.
Cleared properly, with a camera down the line to find out why it blocked.
Fix a cracked or root-damaged pipe without digging up the garden.
Burst pipes, sewage overflows and gas faults — 24 hours a day.
Repairs and replacements across electric, gas, solar and heat pump.
Find a hidden leak before anyone opens a wall or a slab.
Licensed gas work — appliances, new lines and suspected faults.
See what is actually in the pipe instead of guessing at it.
Isolate, repair and make good — usually the same day.
Get roof and surface water away from the house properly.
Describe what’s happening at your Neutral Bay property and we’ll tell you straight — including when the simple fix is the whole job.
What a job looks like here depends on what the suburb is built from and built on. Start with how people actually live in it:
About 1.5 km north of the CBD across 1.6 square kilometres, falling towards the harbour.
Mature street and garden plantings through the older residential pockets, close to drainage of the same era.
Neutral Bay sits in the North Sydney Council, postcode 2089. Work needing a compliance certificate is lodged the same way across the LGA.
Local figures sourced from: ABS 2021 Census QuickStats — Neutral Bay · Neutral Bay, New South Wales — Wikipedia
Nobody likes ringing for a price and being told “it depends”. These are typical ranges across the Sydney market — not Voyager’s price list, but a realistic yardstick to judge any quote against, including ours.
| Drains and pipes | |
|---|---|
| Clearing a simple blockage | $150 – $400 |
| Clearing a blocked main sewer line | $300 – $600 |
| High-pressure jetting | $250 – $600 |
| Cutting tree roots from a line | $400 – $1,200 |
| CCTV drain inspection | $250 – $550 |
| Pipe relining, per lineal metre | $450 – $800 |
| Pipe relining, typical whole job | $4,000 – $10,000 |
| Excavate and replace, per metre | $300 – $600 |
| Repairs | |
| Leaking tap — washer or cartridge | $120 – $250 |
| Burst pipe, accessible | $250 – $500 |
| Burst pipe, underground | $800 – $2,500+ |
| Hot water, leaks and emergencies | |
| Hot water repair (element, thermostat, anode) | $150 – $550 |
| Hot water replaced, supplied and installed | $1,200 – $3,500 |
| Water leak detection | $250 – $600 |
| After-hours emergency attendance | $400 – $900 |
Hot water replacement above is supplied and installed — labour-only quotes look cheaper because they are not the same thing. And relining costs more per metre than digging, but that comparison ignores excavation, spoil removal and putting your driveway back, which is where dig jobs get expensive.
Voyager prices by the job, not by the hour, so the number you approve is the number you pay.
Neutral Bay is effectively a vertical suburb — 80.2% of occupied dwellings are flats or apartments and only 8.2% are separate houses. Almost every job here is a building matter rather than a backyard one.
Section 106 of the Strata Schemes Management Act 2015 (NSW) makes the owners corporation responsible for maintaining and repairing common property, which generally covers risers, stacks and any pipe serving more than one lot. Section 153 puts the matching duty on a lot owner: not to cause a nuisance or hazard to other lots.
In practice that means the decision-maker is usually the strata manager or building manager, not the person whose bathroom the problem appeared in — and getting hold of the right one early is what stops a job stalling.
Sources: Strata Schemes Management Act 2015 (NSW) · Sydney Water — maintaining your service
Some problems wait for a booking. Burst pipes, sewage backing up, a hot water unit emptying itself into the floor and any suspected gas fault do not.
Voyager runs a 24/7 line for Neutral Bay and the rest of the Lower North Shore. When you call, say what’s happening, where it is, and whether water, sewage or gas is involved — that’s what decides how fast someone needs to be there.
Before we arrive: turn off the affected supply if it’s safe to do so, and move what you can away from the water. Don’t pour drain chemicals down a blocked line — it makes the pipe unsafe to inspect and rarely clears the blockage.
Most work here is inside buildings, so access is arranged with building management and often involves a service lift and a booking window. Street parking around the Military Road corridor is tight.
We assess access before quoting rather than discovering it on the day. On constrained sites it often decides which repair method is realistic, and that changes the price.
Storm season finds every drain that was never quite right. Better to know before it rains.
A short call is usually enough to tell whether it’s urgent, and what’s likely to be involved.
Where it matters, that means a camera down the line rather than a guess from the surface.
Priced by the job, not the hour. You approve it before anything starts.
You get told what caused it and whether anything else needs attention — including when the answer is nothing.
Voyager covers the whole Lower North Shore. These are the closest to Neutral Bay:
Voyager runs 24/7 for urgent work in Neutral Bay. How fast depends on where crews are at the time, but genuine emergencies — burst pipes, sewage overflows, suspected gas — are prioritised over booked jobs. Call 0485 028 787 and describe what’s happening.
A blockage that surfaces in someone else’s bathroom. With 80.2% of dwellings in blocks, the fault and the symptom are frequently in different apartments. Clearing it from the affected unit alone usually just moves the problem along the stack.
Almost always the owners corporation, because Neutral Bay is 80.2% apartments. Under section 106 of the Strata Schemes Management Act 2015 the owners corporation maintains common property, which covers risers, stacks and any pipe serving more than one lot. Only plumbing that serves your lot alone is yours. We establish which before work is authorised, and deal with the strata or building manager directly.
There’s no callout fee on eligible jobs, and quotes are free. You get a fixed price for the work before anything starts — priced by the job, not by the hour, so a job that takes longer than expected doesn’t cost you more.
Usually because the blockage was cleared but the cause wasn’t found. With four in five homes in blocks, most plumbing here is shared — common stacks, common drainage, and faults that surface in a different apartment from the one causing them. A camera inspection shows whether you’re dealing with a one-off or a damaged pipe that will keep catching.
Most work here is inside buildings, so access is arranged with building management and often involves a service lift and a booking window. Street parking around the Military Road corridor is tight. We work that out before quoting, because on constrained sites it decides which repair method is realistic.
Often not. In a suburb this dense, the question is almost never just what is blocked — it is which lot the pipe serves, and therefore who authorises and pays for the repair. Relining repairs the pipe from the inside, which leaves driveways, paving and established gardens intact. Whether it suits your pipe depends on its condition — that’s what the camera inspection determines.
Across the Sydney market a simple blockage runs $150–$400, jetting a main line $250–$600, and pipe relining $450–$800 per lineal metre with most whole jobs landing between $4,000 and $10,000. Those are market ranges rather than Voyager’s price list. With four in five homes in blocks, most jobs involve coordinating building access before anyone touches a pipe — that time is real. Where a stack serves multiple lots the cost sits with the owners corporation rather than a resident. Voyager prices by the job, not the hour, and the price is agreed before work starts.
Yes — Voyager Plumbing holds NSW Contractor Licence 476657C, which you can check directly on the NSW Fair Trading register. All work is carried out by licensed plumbers and covered by public liability insurance.
Free quote, a fixed price agreed before the work starts, and someone on the end of the phone at any hour.
Voyager Plumbing · NSW Contractor Licence 476657C
Verify with NSW Fair Trading
Page reviewed and updated 13 August 2026
