Clean the pipe, not just the blockage.
An electric eel punches a hole through a blockage. Water jetting cleans the pipe.
Available 24/7 across the North Shore · No callout fee on eligible jobs
That difference matters when the problem is roots, built-up grease or years of silt — because a hole through the middle of a root mass restores flow for a while, and then it doesn’t.
A high-pressure hose is fed into the drain with a specialised head that directs water backwards against the pipe wall, cutting through the obstruction and scouring the pipe as it’s drawn back. Different heads suit different jobs — root cutting, grease removal, general cleaning.
The result is a pipe cleaned close to its full diameter, rather than a channel through the blockage.
Describe what’s happening and we’ll tell you straight — including when the simple fix is the whole job.
Good fit: roots, grease, silt, recurring blockages, commercial kitchen lines, stormwater, and prep before relining.
Not the answer on its own: a collapsed or badly fractured pipe. Jetting cleans a pipe; it can’t repair one. Where a line is structurally damaged, jetting may clear it temporarily but the fault remains — that’s a relining or repair conversation.
Old, brittle or already-damaged pipework needs judgement about pressure. A licensed plumber assesses the line first, which is one good reason not to hand this job to whoever has the cheapest machine.
And where the drain has blocked before, a camera inspection first, so the pressure and head suit the pipe
Priced by job rather than hour
Working through the blockage and cleaning back along the pipe
This is what shows whether the pipe underneath is sound or whether the blockage was a symptom
If the camera shows roots entering through a cracked joint, jetting has bought time rather than solved it, and you should be told that plainly
Grease build-up in a commercial kitchen line is a scheduled-maintenance problem rather than an emergency one — right up until it becomes an emergency mid-service. Jetting on a regular cycle is considerably cheaper than an unplanned closure. Voyager works with commercial premises and strata across the North Shore.
Not when it’s done by someone who has assessed the line first and matched the pressure to it. Old, brittle or already-cracked pipework needs care — which is exactly why the inspection comes first.
For roots, grease and silt, generally yes — an eel bores through, jetting cleans the wall. For some solid obstructions an eel is the better tool. The right answer depends on the blockage.
If the pipe is structurally sound, a long time. If roots are entering through a crack, they will come back, because the crack is still there. That’s the honest answer, and it’s why the camera check afterwards matters.
Yes — silt, sand and leaf litter are exactly what jetting is good at. See stormwater drains.
Not always. It’s recommended where the drain has blocked before, or where you’re about to spend real money on a repair.
Priced by the job with a fixed price agreed before work starts, and a free quote.
Free quote, a fixed price agreed before the work starts, and someone on the end of the phone at any hour.
Voyager Plumbing · NSW Contractor Licence 476657C
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Page reviewed and updated 19 August 2026
