Find the leak before you open the wall.
A hidden leak does its damage quietly. By the time there’s a stain on a ceiling or a soft patch of floor, water has usually been going somewhere it shouldn’t for months.
Available 24/7 across the North Shore · No callout fee on eligible jobs
Voyager locates leaks across the North Shore without opening up walls, floors or paving to go looking — the point of leak detection is to find the leak first, so the repair is targeted rather than exploratory.
Turn off every tap and water-using appliance in the property. Then look at the water meter. If the dial is still turning, water is going somewhere.
That won’t tell you where. But it does tell you it’s worth a call, and it’s useful information to have before you make one.
For a sense of scale: a tap dripping once a second wastes upwards of 9,000 litres a year, and a running toilet cistern can quietly pass more than that again. A concealed pipe leak is usually worse than either — which is why the bill is so often the first symptom.
One boundary worth knowing: this page is about water. If what you’ve noticed is a gas smell, that’s a gas fitting callout — and if the smell is strong, leave first and ring from outside.
Describe what’s happening and we’ll tell you straight — including when the simple fix is the whole job.
— leaks under slabs and behind walls make a distinctive sound under pressure
— hot water leaks and saturated material read differently on camera
— isolating sections of the system to establish which line is losing water
— mapping how far the water has actually travelled through building material
— for leaks in drainage and sewer lines rather than pressurised supply
The bill, the damp patch, the meter reading. Recent bills genuinely help here.
Priced by job, not hour.
So it’s confirmed rather than assumed.
Voyager’s report on what was found and where is also generally what an insurer or a strata manager needs — worth asking for a copy if either is involved.
The detection itself is non-invasive — that’s the point of it. The repair may need access to the pipe, but locating the leak first means opening one targeted spot rather than searching.
Not necessarily, but it’s the most common cause when usage habits haven’t changed. The meter test above is the quickest way to tell before you call.
Yes — slab leaks are one of the main reasons people call. Acoustic detection and thermal imaging are what locate them without cutting the slab open to look.
Most residential jobs are a matter of hours. Larger properties, long in-ground runs and complex apartment buildings can take longer.
Voyager can investigate and identify the source, which is usually the sticking point — in strata, responsibility depends on where the leak actually is and whether that’s common property. Getting it located and documented is the first step either way.
That’s between you and your insurer, and it usually turns on the cause and how long it’s been running. What Voyager can provide is a clear report on what was found and where, which is generally what a claim requires.
Free quote, a fixed price agreed before the work starts, and someone on the end of the phone at any hour.
Voyager Plumbing · NSW Contractor Licence 476657C
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Page reviewed and updated 19 August 2026
