Licensed local plumbers, on the Lower North Shore.
Blocked drains, hot water, leaks, gas and emergency repairs for Willoughby homes, businesses and strata — with a fixed price agreed before the work starts.
No callout fee on eligible jobs · Free quotes
Willoughby was established in the 1850s, with the first post office opening in 1871 — one of the oldest settled parts of the area.
A genuine mix rather than a single housing type: 56.5% separate houses, 31.7% flats or apartments and 10.6% semis or townhouses at the 2021 census. Much of the older stock dates from an era when drainage was laid to standards long superseded.
Settled from the 1850s, so this is one of the suburbs where original house drainage is most likely to still be in the ground. Older earthenware sections are common across Sydney’s early-settled suburbs, and they are where roots get in through the joints.
These jobs come up here more than they come up elsewhere. They follow from what Willoughby is built from, when it was built, and what it sits on.
Willoughby is one of the earliest-settled parts of the North Shore. Where a house has never had its drainage replaced, the line underneath is likely to be original — and old jointed pipe is where repeat blockages start.
The older streets were laid out before anyone imagined an excavator needing to get down the side of a house. That single constraint is why a no-dig repair often makes more sense here than digging, regardless of what the pipe needs.
Stormwater on the eastern side has somewhere to go, and it goes there quickly. Blocked or undersized surface drainage shows up fast in heavy rain rather than gradually.
Most repeat blockages are a pipe problem, not a blockage problem. We look before we quote.
Every job below is handled by a licensed plumber, quoted before it starts, and covered by the lifetime labour warranty on eligible work.
Cleared properly, with a camera down the line to find out why it blocked.
Fix a cracked or root-damaged pipe without digging up the garden.
Burst pipes, sewage overflows and gas faults — 24 hours a day.
Repairs and replacements across electric, gas, solar and heat pump.
Find a hidden leak before anyone opens a wall or a slab.
Licensed gas work — appliances, new lines and suspected faults.
See what is actually in the pipe instead of guessing at it.
Isolate, repair and make good — usually the same day.
Get roof and surface water away from the house properly.
Describe what’s happening at your Willoughby property and we’ll tell you straight — including when the simple fix is the whole job.
What a job looks like here depends on what the suburb is built from and built on. Start with how people actually live in it:
About 97 metres elevation, with the ground falling east towards Flat Rock Gully.
Flat Rock Gully on the eastern side is bushland with walking tracks through to Long Bay, and mature vegetation runs well into the residential streets.
Willoughby sits in the City of Willoughby, postcode 2068. Work needing a compliance certificate is lodged the same way across the LGA.
Local figures sourced from: ABS 2021 Census QuickStats — Willoughby · Willoughby, New South Wales — Wikipedia
Nobody likes ringing for a price and being told “it depends”. These are typical ranges across the Sydney market — not Voyager’s price list, but a realistic yardstick to judge any quote against, including ours.
| Drains and pipes | |
|---|---|
| Clearing a simple blockage | $150 – $400 |
| Clearing a blocked main sewer line | $300 – $600 |
| High-pressure jetting | $250 – $600 |
| Cutting tree roots from a line | $400 – $1,200 |
| CCTV drain inspection | $250 – $550 |
| Pipe relining, per lineal metre | $450 – $800 |
| Pipe relining, typical whole job | $4,000 – $10,000 |
| Excavate and replace, per metre | $300 – $600 |
| Repairs | |
| Leaking tap — washer or cartridge | $120 – $250 |
| Burst pipe, accessible | $250 – $500 |
| Burst pipe, underground | $800 – $2,500+ |
| Hot water, leaks and emergencies | |
| Hot water repair (element, thermostat, anode) | $150 – $550 |
| Hot water replaced, supplied and installed | $1,200 – $3,500 |
| Water leak detection | $250 – $600 |
| After-hours emergency attendance | $400 – $900 |
Hot water replacement above is supplied and installed — labour-only quotes look cheaper because they are not the same thing. And relining costs more per metre than digging, but that comparison ignores excavation, spoil removal and putting your driveway back, which is where dig jobs get expensive.
Voyager prices by the job, not by the hour, so the number you approve is the number you pay.
Willoughby is genuinely mixed — 56.5% separate houses, 31.7% flats or apartments and 10.6% semis or townhouses — so the answer depends on which of those you are in.
In a freestanding house: you are responsible for the wastewater pipes between your property and the point of connection. Sydney Water maintains the main. A Sewer Service Diagram shows where your private pipework actually runs.
In a strata block: section 106 of the Strata Schemes Management Act 2015 (NSW) makes the owners corporation responsible for common property — generally any pipe serving more than one lot.
Sources: Sydney Water — maintaining your service · Strata Schemes Management Act 2015 (NSW)
Some problems wait for a booking. Burst pipes, sewage backing up, a hot water unit emptying itself into the floor and any suspected gas fault do not.
Voyager runs a 24/7 line for Willoughby and the rest of the Lower North Shore. When you call, say what’s happening, where it is, and whether water, sewage or gas is involved — that’s what decides how fast someone needs to be there.
Before we arrive: turn off the affected supply if it’s safe to do so, and move what you can away from the water. Don’t pour drain chemicals down a blocked line — it makes the pipe unsafe to inspect and rarely clears the blockage.
The older streets are narrow and side setbacks are tight. On many properties there is simply no path for an excavator to reach the drainage line, which is the practical reason no-dig repair comes up so often in this suburb.
We assess access before quoting rather than discovering it on the day. On constrained sites it often decides which repair method is realistic, and that changes the price.
Storm season finds every drain that was never quite right. Better to know before it rains.
A short call is usually enough to tell whether it’s urgent, and what’s likely to be involved.
Where it matters, that means a camera down the line rather than a guess from the surface.
Priced by the job, not the hour. You approve it before anything starts.
You get told what caused it and whether anything else needs attention — including when the answer is nothing.
Voyager covers the whole Lower North Shore. These are the closest to Willoughby:
Voyager runs 24/7 for urgent work in Willoughby. How fast depends on where crews are at the time, but genuine emergencies — burst pipes, sewage overflows, suspected gas — are prioritised over booked jobs. Call 0485 028 787 and describe what’s happening.
Original drainage from an 1850s suburb. Willoughby is one of the earliest-settled parts of the North Shore. Where a house has never had its drainage replaced, the line underneath is likely to be original — and old jointed pipe is where repeat blockages start.
It depends which kind of property you are in — Willoughby is 56.5% houses and 31.7% apartments. In a house you maintain the pipes from your property to the point of connection, and Sydney Water maintains the main. In a strata block, common property is the owners corporation’s. Villas and townhouses are the grey area and worth checking first.
There’s no callout fee on eligible jobs, and quotes are free. You get a fixed price for the work before anything starts — priced by the job, not by the hour, so a job that takes longer than expected doesn’t cost you more.
Usually because the blockage was cleared but the cause wasn’t found. Settled from the 1850s, so this is one of the suburbs where original house drainage is most likely to still be in the ground. Older earthenware sections are common across Sydney’s early-settled suburbs, and they are where roots get in through the joints. A camera inspection shows whether you’re dealing with a one-off or a damaged pipe that will keep catching.
The older streets are narrow and side setbacks are tight. On many properties there is simply no path for an excavator to reach the drainage line, which is the practical reason no-dig repair comes up so often in this suburb. We work that out before quoting, because on constrained sites it decides which repair method is realistic.
Often not. In a suburb this old, clearing a blockage without finding out why it happened is usually a temporary fix. A camera down the line is what separates a one-off from a pipe that will keep catching. Relining repairs the pipe from the inside, which leaves driveways, paving and established gardens intact. Whether it suits your pipe depends on its condition — that’s what the camera inspection determines.
Across the Sydney market a simple blockage runs $150–$400, jetting a main line $250–$600, and pipe relining $450–$800 per lineal metre with most whole jobs landing between $4,000 and $10,000. Those are market ranges rather than Voyager’s price list. Access is the price driver here. On the older streets there is frequently no path for an excavator to reach the drainage line, which takes dig-and-replace off the table regardless of cost. That tends to push jobs towards relining — more per metre than excavation on paper, but without the expense of opening and reinstating the ground. Voyager prices by the job, not the hour, and the price is agreed before work starts.
Yes — Voyager Plumbing holds NSW Contractor Licence 476657C, which you can check directly on the NSW Fair Trading register. All work is carried out by licensed plumbers and covered by public liability insurance.
Free quote, a fixed price agreed before the work starts, and someone on the end of the phone at any hour.
Voyager Plumbing · NSW Contractor Licence 476657C
Verify with NSW Fair Trading
Page reviewed and updated 13 August 2026
